Introduction
Welcome to fourcarpool.com! As a driver using our carpooling platform, you play a crucial role in ensuring a safe, reliable, and enjoyable experience for all users. This Driver Policy outlines the expectations, responsibilities, and guidelines for drivers who use fourcarpool.com to offer carpooling services.
Driver Eligibility
To become a driver on fourcarpool.com, you must:
• Be at least 21 years old.
• Hold a valid driver’s license.
• Have a clean driving record.
• Own or have access to a vehicle in good working condition.
• Maintain valid insurance that meets or exceeds the minimum legal requirements.
Vehicle Requirements
Your vehicle must:
• Be legally registered and comply with all local regulations.
• Be well-maintained and safe for passengers.
• Have functioning seat belts for all passengers.
• Be clean and presentable.
Conduct and Responsibilities
As a driver, you agree to:
• Drive safely and adhere to all traffic laws and regulations.
• Be punctual and reliable for all agreed-upon rides.
• Treat all passengers with respect and courtesy.
• Not discriminate against passengers based on race, religion, nationality, gender, sexual orientation, disability, or any other characteristic.
• Keep personal information and communication with passengers professional and relevant to the carpooling arrangement.
Booking and Cancellations
• Confirm ride details with passengers in advance, including pick-up and drop-off locations and times.
• Notify passengers as soon as possible if you need to cancel or reschedule a ride.
• Use the fourcarpool.com platform to manage bookings and communicate with passengers.
Payment and Fees
• Follow fourcarpool.com’s guidelines for fare calculation and payment collection.
• Ensure all transactions are completed through the fourcarpool.com platform to ensure transparency and security.
• Do not solicit or accept cash payments from passengers.
Safety and Emergencies
• Ensure your vehicle is equipped with basic safety and emergency supplies.
• In case of an accident or emergency, prioritize the safety of all passengers and follow legal requirements for reporting the incident.
• Report any safety concerns or incidents to fourcarpool.com support immediately.
Compliance and Cooperation
• Comply with all fourcarpool.com policies, terms of service, and community guidelines.
• Cooperate with fourcarpool.com in any investigations or inquiries.
• Allow fourcarpool.com to conduct background checks or vehicle inspections as necessary.
Termination
fourcarpool.com reserves the right to terminate or suspend your driver account if you violate this Driver Policy or engage in any conduct that we deem harmful to the fourcarpool.com community.
Feedback and Disputes
• Encourage passengers to provide feedback on their experience.
• Address any passenger complaints or disputes professionally and promptly.
• Contact fourcarpool.com support for assistance with unresolved issues.
Updates to the Driver Policy
fourcarpool.com may update this Driver Policy from time to time. We will notify you of any changes by posting the new policy on our website and app. Your continued use of the Service after any changes indicates your acceptance of the new policy.
Contact Us
If you have any questions or concerns about this Driver Policy, please contact us at support@fourcarpool.com.
Thank you for being a part of the fourcarpool.com community and helping us provide a safe and reliable carpooling service!